Eden Medical Group

01228 524477

Appointments

Appointments

Due to Corona Virus Consultations are by appointment only. Please ring 524477 make an urgent Telephone consultation.

For none urgent issues please use our Online Consultations system

Patient Access Online

DNA’s

If you cannot attend your appointment please let us know as soon as possible. You can called to cancel on 01228 524477 and select option 3. If you have received a text reminder for your appointment, you can cancel by replying to this text with the word “CANCEL”.

Each DNA(did not attend) is an appointment another patient in need could attend.

Home Visits

Home visits are reserved for the truly housebound and we expect our patients to attend surgery most of the time. If you do feel you need a home visit, please telephone the surgery, as early as possible, preferably before 10.30 a.m. A Doctor will call you back to discuss your request.

Telephone Access

The practice policy states that a patient can book a telephone consultation to speak to a GP if it is suitable. If your call is urgent the Receptionist will take your details and when the on call GP is available they will return your call. If you are ringing with regards to a query this will be passed to the appropriate team to handle.

Translate »